The Future Is Moving Away from POTS Lines

Don’t get stuck in the past!

As carriers begin to decommission their POTS lines, POTS replacement for business is necessary. Don’t worry, we’ve got you covered! Learn more about our POTS replacement options and which solution is best for you.

Tell Us About Your Upcoming POTS Replacement Project

Why POTS Replacement? And Why Now?

Major carriers are moving away from POTS (Plain Old Telephone Service) lines or analog copper lines, towards more reliable and better performing LTE technology. As those carriers move away from POTS, POTS lines are becoming increasingly more expensive for users. The costs of maintaining these POTS lines are going up and the usability of those lines are going down. That is not good for you or your business!

How to Make the Switch?

We make POTS replacement easy! We work with all major carriers. We also have various equipment options to fit any need and budget. Most solutions simply require a device installed at the POTS line that will allow the signal to be transmitted via cellular and wireless networks. This keeps the entire process quick and simple, with no little to no downtime of critical systems. Get a custom POTS replacement solution, whether you have 10 buildings or 100 buildings!

POTS Line Decommissioning Mandate - Congressional Order 10-72A1

“…we find that the public interest is no longer served by maintaining these legacy regulatory obligations and their associated costs. Rather than a foothold for new entrants into the marketplace, they have become a vice, trapping incumbent LECs into preserving outdated technologies and services at the cost of a slower transition to next-generation networks and services that benefit American consumers and businesses.” – Learn More

So, what does this mean for you, the customer? Contrary to popular belief, Congress DID NOT mandate that all POTS lines be shut down. They did however mandate that providers are no longer required to maintain the outdated copper POTS lines. Providers are also not required to keep these lines operational. Since carriers are not forced to maintain these old POTS lines, more of these lines will be decommissioned. This is where the POTS replacement solution comes into play. POTS replacement solutions are cheaper and easier for providers to maintain. They also utilize existing cellular and wireless networks to transmit information. Finally, the monthly service costs for these solutions are less expensive, saving money for you, the customer.

What Are POTS Lines Used For?

POTS System Applications

How Do POTS Replacement Solutions Work?

Your most common type of POTS replacement solution is a router placed at the end of a copper POTS line. This router transfers data via wireless networks and cellular networks, instead of using the hardwired copper POTS line. This keeps a reliable signal to your critical life service lines, such as fire alarms, security systems, POS machines, as well as many other important lines.

POTS Replacement: Fire Alarms, Securtiy Systems, Elevator Emergency Phones

The most critical of services that are still heavily reliant on POTS lines are fire alarms, security systems, and elevator emergency phones. These systems are almost always utilized during an emergency, where seconds count and there is no room for error. If a copper POTS line is damaged or decommissioned and not converted to newer technology, these services could be inoperable when they are needed the most. When a POTS line replacement solution is installed, it converts this line to a wireless and/or cellular signal. This is a more reliable solution that is also cheaper and easier to maintain. That way, when the time comes, these critical life services will function as intended.

POTS Replacement: Blue Light Phones, Gates Systems, Building Call Boxes

Blue light phones, gate systems, and call boxes are most often seen on university and hospital campuses but also in many multi-family buildings and communities. These offer varying forms of security to tenants, students, patients, and staff. Gate systems and controlled access panels allow property managers to restrict and monitor access to properties. If these lines go down, users can be locked in/out of the property also leaving the property vulnerable to unauthorized entry. This can greatly affect tenant experience and also prove dangerous in an emergency situation. 

Blue Light phones are typically seen in outdoor and common areas on large campuses. They are used as an easily accessible direct line to emergency services for anyone experiencing an emergency situation. Similar to fire alarms and elevator phones, it is critical that these phones are fully operational. By converting to a POTS replacement solution, both blue light phones and controlled access systems offer better tenant experience and peace of mind during emergency situations. 

POTS Replacement: POS (Credit Card) Machines, Voice and Fax

Let’s face it, we’ve all had that annoying experience where we are at the checkout counter and the cashier says, “It didn’t work try again” or “Sorry our system is down.” Stop putting up with unreliable lines for your Point of Sale systems. POTS line replacement solutions for POS systems will improve retail customer experience and help prevent those sales from going elsewhere. 

The same goes for voice and fax lines. When fax lines are down, trying to fax authorization letters and other important documents can frustrate employees and clients, alike. If the phones are down, the sales team cannot hit their calls for the day, account managers can’t reach clients, and those customers that need problems fixed asap, can’t get through to speak with a service representative. By converting to a POTS line replacement solution, you avoid the inevitable failing of plain old telephone service lines and future-proof your communications with a more reliable solution.

For the Top POTS Replacement Providers, We Have You Covered

Completing over 650,000 technology rollouts, Concert Technologies has the experience of working with the industry’s top POTS line providers. Our motto of “Any Technology, Anywhere. At Scale.” is a guarantee that we have the staff and methodologies in place to handle your next POTS line replacement request.

Most POTS replacement solutions are simple and efficient, however, each of these solutions are unique in what they specifically offer. Cut through the clutter and find the right solution for you. We are here to answer any of your questions. No matter the provider, Concert has your next POTS replacement installation covered.

Image of Granite POTS Line Replacement Solution

Granite

  • Compatible with virtually all TDM devices
  • Supports high-volume, long-form, and eFax with store-and-forward technology
  • Preferred for fax, modem, and alarm lines.
  • Replaces up to 8 lines
  • Built-in battery backup
  • Remote monitoring
Image of DataRemote POTS Line Replacement Solution

DataRemote

  • Multi-carrier compatible 
  • Fail-over capabilities across Cellular, WAN, and WiFi
  • Replaces 8 or more analog phone lines
  • Zero maintenance
  • Remotely managed 24/7 monitoring
  • 12 or 24 hr backup battery
Image of Mettel POTS Line Replacement Solution

Mettel

  • A plug-and-play solution that supports all North American carriers
  • Complete with LTE fail-over connectivity
  • Wired and wi-fi internet access
  • 24 hr backup battery.
Image of Ooma POTS Line Replacement Solution

Ooma

  • Replaces up to 4 lines
  • Optional exclusively wireless connection or failover from a wired broadband connection to wireless
  • 8 hr backup battery
  • Display that shows wireless signal strength, battery status, and phone line status
  • Remote management across multiple locations
  • Option to set automated alerts for outages and battery replacement
  • Support for external antennas
Image of Cradlepoint POTS Line Replacement Solution

Cradlepoint

  • Replaces 8 or more lines
  • 12 to 48 hr backup battery
  • Remote troubleshooting and maintenance
  • Support 3 of the major North American carriers
  • Automatic carrier failover

Are You Working With A Major Carrier?

Concert has become the trusted partner of the major nationwide Tier 1 Telecom Carriers by offering a single-source, global project management partner for all of their customer’s technology requirements.

Already have a carrier partnership in place? We have done POTS line replacements for customers under every carrier. We’re here to help you understand exactly what you need and how to optimize your nationwide rollout.

Case Study Request

Implementing a POTS line deployment doesn’t have to stress you out. Concert Technologies has 25+ years of infrastructure experience, working with the nation’s leading POTS Line equipment. With award-winning project managers and methodologies, Concert Technologies has the foundation to provide you a best-in-class POTS Line implementation. With so much available content surrounding POTS Line, we take pride in creating curated case studies that directly reflect your business goals.

Want to see real-life results? Request a case study below.

POTS Line Case Study

Any Technology, Anywhere. At Scale.

At Concert, we combine groundbreaking network infrastructure solutions with proven project management expertise to help your organization optimize the planning, deployment, and implementation of your global technology rollouts.

With over 545,000 rollouts completed in our company’s lifetime, we have the expertise to deliver any installation you may need, no matter the scale.

We love working with Concert. The people at Concert make our lives so much easier. They take the burden off of us and we know the work will be done completely, in a timely manner.
- Project Manager, Concert Customer
I can't name anyone I didn't like working with from Concert - you all are top-notch!
- Project Manager, Concert Customer
My company uses Concert to manage fiber projects and we recently had a very critical project completed. I wanted to recognize what an excellent job your employees did.
- Account Director, Concert Customer

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For over 25 years, Concert Technologies has specialized in the rapid deployment of nationwide and global multi-site, multi-service, multi-technology rollouts. We work with over 66% of the Fortune 100 and 91% of U.S. Government agencies, optimizing their IT environments with cost-effective solutions that drive high customer, partner, and employee satisfaction.

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