Insights

It is interesting to see how a multi-site technology rollout can share some similarities to an orchestra.

A Lesson in Rollout Communication from the 2017 Oscars

It takes relentless attention to detail to deliver a great rollout without making waves

If billing/payments are a mess, a great deployment experience is wasted

Beware! Focusing on the wrong cost components can sink your rollout!

Managing your way through on-site conflict

How to maintain service quality and rollout velocity as volume grows